CONFIRMATION:
Once we receive your deposit or full payment we will send you our property booking confirmation
then we inform the property owner of your arrival date forwarding to him/her also any special
requests you might have .
ROAD DIRECTIONS AND KEY HOLDER INFO:
With our confirmation we will also send road directions for the property, together with name and
phone numbers of the key holder ( usually our representative or the property owner), the exact address
of the meeting point where one of our representatives will be waiting to accompany you to the property.
OUR AGENT:
To guarantee THE BEST assistance for our clientele we have built a strong partnership with a British
Travel Agent who has an office based in Amalfi. This travel Agent provides 24 hour assistance with
local representatives (all English speaking) for all our clients, this means you will have care and
the best assistance from the time of your arrival to the time of your departure. The name, contact numbers
and office address of our agent will be forwarded to our clients with the booking confirmation.
PROPERTY KEYS:
upon your arrival, you will follow the check-in procedures. At this time you will be given one set
of keys for your chosen property. Please be aware that ONLY one set of keys is available for each property.
HOW TO GET IN TOUCH WITH US:
our clients can contact us via email, phone, fax and, when available, through our Online customer support.
We are available 24/7.
ONCE IN ITALY:
when you arrive in your chosen property, you can then contact our local agent regarding assistance /
problems or any other requirements. If you are not satisfied with their help, then do not hesitate to
contact us immediately.